Frequently Asked Questions

Terms and Conditions agreement is the agreement that includes the terms, the rules and the guidelines of acceptable behavior, plus other useful sections, to which users must agree in order to use or access your website and mobile app. Not everything is included in terms and conditions it doesn’t mean that rules will be broken.

  • The Intellectual Property: All copyright, trademarks, design rights, patents and other intellectual property rights (registered and unregistered) in and on website belong to the DREAMTODAY Ltd and Alkassiri owners. The DREAMTODAY Ltd reserves all of its rights in Content. Nothing in the Terms grants you a right or license to use any trade mark, patent, design right or copyright owned or controlled by the DREAMTODAY Ltd & Alkassiri or any other third party except as expressly provided in the Terms.
  • Governing Law terms and conditions as well as trading concerns to  Slovak laws.
  • Links To Other Web Sites: we are not responsible for any third party websites.
  • Trading conditions: We are not responsible for the third party as (transport, exchange rate (currency), Paypal and any other third party related directly or indirectly in trading.

Why don't you ship to my country?

We are trying to ship to every country to every customer. If you didn’t find your country in our list, or you want to ask about conditions or any other information please send us an email for more information and we shall do our best to deliver it through by the third party directly to your place. Looking forward to your buying…

How long will it take for my items to arrive?

It all depends on from what location do you come from, what day did your purchase happen and other factors. Of course, we shall do our best to deliver it to you as fast as possible. If there the item didn’t arrive yet please contact us.

Can I get License of your product?

Yes, its possible under our specific conditions. Conditions are only given upon specific and strict conditions to person/company who prove strong interest in our products.

I have forgotten my password/account now what?

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What methods of payment are accepted?

We accept all types of payments.

  • Direct payment
  • Paypal payment
  • Bitcoin payment
  • Other payments…

If you cant find any provided payment from our side please inform us in order to satisfy your need. We are looking forward to you.

What is the icon exchange rate?

The icon found on right side of the web page www.alkassiri.com is for information purpose. Its automatically updated everyday through exchange rates. The final price is made at the end by the PayPal where you will be informed exactly what is the price of paying the different currency than Euro. NOTE: There is no big difference in currency.